PRE-ORDER

We operate on a pre-order model, where every piece is made exclusively for you after your order is placed. This approach allows us to embrace slow fashion, focusing on craftsmanship while minimizing overproduction. 

By creating each garment with care and precision, we ensure an intentional shopping experience that promotes a conscious and responsible approach to fashion. Through this model, our customers actively contribute to waste reduction and support sustainable production practices. Because of this commitment, each pre-order item is made within 10 business days. To make informed choices, we encourage customers to check our Size Guide when selecting their size.

We care about your satisfaction, and if your order does not meet your expectations and adheres to our return guidelines, you may return it within the 14-day return window; however, due to the made-to-order nature of our production, exchanges are not possible. For more details on shipping, customs, and additional information, please refer to our Shipping & Delivery policy.

In addition to our pre-order collections, we may offer customization of existing designs or fully custom-made pieces upon request. Customization could involve modifying details such as color, embellishments, or certain design elements, while custom-made pieces are designed and crafted exclusively to fit specific measurements and preferences. As these options depend on availability and design feasibility, customers interested in a personalized piece can reach out at contact@aisesu.com to explore possible opportunities.